Privacy Policy

Information We Collect

We collect information that you provide to us directly and a limited amount of information that is gathered automatically when you visit our website.

Information you give us directly:

• Your name
• Your email address
• Your phone number, including your mobile number if you opt in to text messages
• Your service address or project location
• Details about the work you are requesting, such as painting, lighting, closet makeovers, handyman services, doors and windows, appliance installation, furniture assembly, or commercial and home repairs
• Any message, note, photo, or file you send us through our contact form, by email, by text, or by phone
• Payment and billing information when you schedule or pay for a service
  

Information collected automatically:

• IP address and general geographic location
• Browser type and device type
• Pages viewed on our site and time spent on them
• Referring website or search term that brought you to us
• Cookies and similar tracking technologies, including analytics tags used to measure site performance
  

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to quote requests, questions, and service inquiries
• To schedule, perform, and follow up on contracting, painting, and repair work
• To send appointment confirmations, reminders, estimates, invoices, and receipts
• To process payments and maintain business records
• To send informational and marketing text messages when you have opted in
• To improve our website, service offerings, and customer experience
• To comply with legal, tax, insurance, and licensing obligations
  

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share limited information with service providers who help us operate our business, such as scheduling and invoicing platforms, payment processors, and messaging providers. These providers may only use the information to perform services on our behalf. We may also disclose information where required by law, court order, or to protect our legal rights.

Wickman Contracting Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at wickmancontracting@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
   

Cookies and Tracking Technologies

Third Party Links

Our website contains links to third party sites, including our booking platform, financing partners, review sites, and social media profiles. We do not control those websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any site you visit through a link on our pages.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold against loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. Please avoid sending sensitive information such as full financial account numbers through email or text.

Data Retention

We keep customer information for as long as needed to provide our services, maintain accurate business and warranty records, resolve disputes, and meet legal and tax requirements. When information is no longer needed, we take steps to delete or de-identify it.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Your Choices and Rights

• Text messages: Reply 'STOP' to any message to unsubscribe, or reply 'HELP' for assistance.
• Email: Use the unsubscribe link in any marketing email or contact us directly to be removed from our list.
• Access and correction: You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are legally required to keep.
• Cookies: Adjust your browser settings to limit or block cookies at any time.

To exercise any of these choices, contact us using the details at the bottom of this page.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The revised version will be posted on this page with a new "Last Updated" date. Your continued use of our website or services after an update means you accept the revised policy.

How to Reach Us

If you have questions about this Privacy Policy, our messaging program, or how your information is handled, please contact us:

Wickman ContractingNashville, Tennessee

Phone: 833-647-9425 

Email: wickmancontracting@gmail.com 

Website: https://www.wickmancontracting.com/contact